Director of Commercial Operations

Job Description

Position Summary

Budget Blinds of Beverly South is seeking a Director of Commercial Operations to support the growth and management of the company's commercial window-treatment division.

This position is responsible for coordinating commercial projects from opportunity identification and bid development through procurement, scheduling, installation coordination, project closeout, and customer follow-up. The Director of Commercial Operations will work directly with company leadership and serve as a key point of coordination among customers, general contractors, vendors, installers, and project partners.

The position combines project management, business development, operational oversight, and relationship management and offers significant opportunity for increased responsibility as the company's commercial division grows.

Essential Duties and Responsibilities

• Oversee day-to-day operations of commercial window-treatment projects.

• Review bid opportunities, drawings, specifications, addenda, schedules, and project requirements.

• Assist with preparation of commercial estimates, proposals, scopes of work, and bid submissions.

• Coordinate vendor quotes, product specifications, purchasing, lead times, and deliveries.

• Maintain commercial project schedules and monitor deadlines, milestones, and outstanding requirements.

• Coordinate installation schedules and communicate project requirements to field personnel.

• Serve as a company contact for general contractors, property managers, developers, architects, vendors, and commercial customers.

• Participate in project meetings and maintain professional communication with project stakeholders.

• Track project documentation, change orders, purchase orders, submittals, and closeout requirements.

• Help ensure projects comply with contractual, safety, site-access, and applicable workforce requirements.

• Monitor project progress and promptly identify scheduling, product, installation, or customer-service issues.

• Support development of internal systems and procedures for managing a growing commercial project portfolio.

• Identify potential commercial opportunities and assist with developing long-term customer and industry relationships.

• Provide regular project and pipeline updates to company ownership.

• Support workforce development and training initiatives as the commercial division expands.

Minimum requirements

Qualifications

The ideal candidate is organized, dependable, professional, and capable of managing multiple priorities and communicating effectively with customers, contractors, vendors, and team members.

Previous experience in business operations, project coordination, construction, facilities, workforce development, customer relations, or business development is beneficial. Direct window-treatment industry experience is not required; company-specific product and industry training will be provided.

The position requires strong communication, problem-solving, organization, follow-through, and basic computer skills. The employee must be able to maintain accurate records, manage deadlines, learn commercial construction processes, and represent the company professionally.

Training & Professional Development

Budget Blinds of Beverly South will provide training in commercial window-treatment products, estimating and bidding procedures, vendor systems, project documentation, installation processes, commercial construction terminology, and company operating procedures.

Growth Opportunity

This position is intended to become an important leadership role within the company's expanding commercial division. As commercial volume grows, responsibilities may expand to include oversight of additional project personnel, field teams, workforce-development initiatives, major commercial accounts, and strategic partnerships.

Budget Blinds of Beverly South is committed to providing meaningful employment, professional development, transferable management skills, and opportunities for long-term career advancement.